Explanation:

This service only works with Internet Explorer 5.0 and higher. Your system is either not using Internet Explorer or a version below 5.0 for the Get Started process.


Resolution:

  1. If Internet Explorer is already installed on your machine, then please rety Getting Started using Internet Explorer.
  2. If Internet Explorer is not installed on your machine and you are using Microsoft Windows, you may download and install Internet Explorer at not cost using http://www.microsoft.com/windows/ie/default.asp. Once you have installed Internet Explorer, please retry Getting Started using Internet Explorer.